Comments on: An Open Letter to U.S. Airways http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/ That's right. You heard me. Tue, 07 Feb 2012 22:55:42 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Stories of US Airways Fucking Over It’s Consumers | The Adventures of Jessica Sideways http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/comment-page-2/#comment-31981 Stories of US Airways Fucking Over It’s Consumers | The Adventures of Jessica Sideways Mon, 17 May 2010 22:40:57 +0000 http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/#comment-31981 [...] An Open Letter to US Airways [...] [...] An Open Letter to US Airways [...]

]]> By: edj http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/comment-page-1/#comment-10318 edj Wed, 09 Jan 2008 04:31:46 +0000 http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/#comment-10318 I missed this post at the time (I was moving) but I can soo relate to this. When our twins were 1 and Elliot nearly 3, we bought 3 seats on a flight and were a little late boarding, so all 3 seats were middle seats, one in front of the other, and the 3rd nowhere near. And no one was willing to move so that I could sit next to Elliot! Fortunately it worked out great. Elliot was not a bit shy, and he chatted away. "I frew up last night!" was his opener. He'd had the flu months earlier but it had made a great impression on him. His seat mate was more than a bit worried, but I didn't feel the need to enlighten her. He kept asking the businessman in the window seat if he could play Reader Rabbit on his laptop! He demanded help with crayons, spilled his juice, etc. It was awesome. I like to think that those 2 people, at least, are even now (Elliot's 12) more willing to let mothers sit next to their toddlers. Sorry this is so long, but I felt the need to share ;) I missed this post at the time (I was moving) but I can soo relate to this. When our twins were 1 and Elliot nearly 3, we bought 3 seats on a flight and were a little late boarding, so all 3 seats were middle seats, one in front of the other, and the 3rd nowhere near. And no one was willing to move so that I could sit next to Elliot!
Fortunately it worked out great. Elliot was not a bit shy, and he chatted away. “I frew up last night!” was his opener. He’d had the flu months earlier but it had made a great impression on him. His seat mate was more than a bit worried, but I didn’t feel the need to enlighten her. He kept asking the businessman in the window seat if he could play Reader Rabbit on his laptop! He demanded help with crayons, spilled his juice, etc. It was awesome.
I like to think that those 2 people, at least, are even now (Elliot’s 12) more willing to let mothers sit next to their toddlers.
Sorry this is so long, but I felt the need to share ;)

]]> By: I Finally Have Something Nice to Say About an Airline http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/comment-page-1/#comment-10317 I Finally Have Something Nice to Say About an Airline Tue, 08 Jan 2008 20:31:34 +0000 http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/#comment-10317 [...] have been known to trash an airline or two (or three) here on Sarah and the Goon [...] [...] have been known to trash an airline or two (or three) here on Sarah and the Goon [...]

]]> By: Homer http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/comment-page-1/#comment-10316 Homer Tue, 11 Dec 2007 03:55:32 +0000 http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/#comment-10316 "Jerry says: I have travelled extensively with my now 9 year old son. I am a US Airways pilot too." Funny how a US Airways pilot doesn't see this as a problem... but has a dozen work arounds! That's the f-ing problem with this airline! “Jerry says:
I have travelled extensively with my now 9 year old son. I am a US Airways pilot too.”
Funny how a US Airways pilot doesn’t see this as a problem… but has a dozen work arounds! That’s the f-ing problem with this airline!

]]> By: Customer Service is Dead in the Airline Industry http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/comment-page-1/#comment-10313 Customer Service is Dead in the Airline Industry Mon, 22 Oct 2007 15:35:19 +0000 http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/#comment-10313 [...] added you to a growing list of airlines that have pissed me off this year. You are right behind U.S. Air and American Airlines when it comes to terrible customer service and airlines I will go out of my [...] [...] added you to a growing list of airlines that have pissed me off this year. You are right behind U.S. Air and American Airlines when it comes to terrible customer service and airlines I will go out of my [...]

]]> By: bill http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/comment-page-1/#comment-10314 bill Sun, 07 Oct 2007 23:53:05 +0000 http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/#comment-10314 when america west took over usair (as explained to me by an agent) the new "mickey mouse" reservation system has a few limitations. when america west took over usair (as explained to me by an agent) the new “mickey mouse” reservation system has a few
limitations.

]]> By: Missy http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/comment-page-1/#comment-10269 Missy Fri, 27 Jul 2007 01:27:09 +0000 http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/#comment-10269 there. a website that now clearly states that us airways sucks. there. a website that now clearly states that us airways sucks.

]]> By: Missy http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/comment-page-1/#comment-10268 Missy Thu, 26 Jul 2007 06:49:11 +0000 http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/#comment-10268 ok, so, yet again they have SCREWED ME!! thats THREE TIMES in ONE week! in retaliation, I have started a myspace page on US AIRWAYS SUCKS! join my myspace protest, my email address is: usairwaysux@yahoo.com You can search me on myspace. Thanks in advance for the support ok, so, yet again they have SCREWED ME!! thats THREE TIMES in ONE week!

in retaliation, I have started a myspace page on US AIRWAYS SUCKS!

join my myspace protest, my email address is:

usairwaysux@yahoo.com

You can search me on myspace. Thanks in advance for the support

]]> By: Tina http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/comment-page-1/#comment-10270 Tina Mon, 23 Jul 2007 20:15:41 +0000 http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/#comment-10270 Sarah...I LOVE YOU! (Well, not not really, but...) I live in Phoenix, and US Airways is billed as our "hometown airline" because they are based here. (Actually, it was America West that was based here, but they both stink so it doesn't matter that they merged.) I just traveled back from Florida last week (I wrote about it on my blog), and both times the plane was delayed - once by an hour, once by two hours. My husband and I have a running joke that we'll always be late if we fly on US Airways because they ALWAYS have "mechanical problems." They have set the bar so low that I can simply hop over it. Every. Single. Trip. Is a nightmare. I'm sorry to hear about what happened to you. To add to the person that mentioend Doug Parker's salary, Mr. Parker has had a rough year. He's been busted here for DUIs, the most recent one included him driving his Mercedes (the company lawyer in the car with him - NOT JOKING),less than five miles from his home after attending the FBR Phoenix Open. He's had others but was able to keep them quiet until this story broke. Nice. Also, I have to give a shout out to Whit. That comment about Clay Aiken (while he is still one of my favorite Idols) was awesome. Good luck, Sarah. And let us know when you get a sympathetic response (muffling a laugh here) from US Airways. It would be a first. Sarah…I LOVE YOU! (Well, not not really, but…) I live in Phoenix, and US Airways is billed as our “hometown airline” because they are based here. (Actually, it was America West that was based here, but they both stink so it doesn’t matter that they merged.)

I just traveled back from Florida last week (I wrote about it on my blog), and both times the plane was delayed – once by an hour, once by two hours. My husband and I have a running joke that we’ll always be late if we fly on US Airways because they ALWAYS have “mechanical problems.” They have set the bar so low that I can simply hop over it.

Every. Single. Trip. Is a nightmare.

I’m sorry to hear about what happened to you. To add to the person that mentioend Doug Parker’s salary, Mr. Parker has had a rough year. He’s been busted here for DUIs, the most recent one included him driving his Mercedes (the company lawyer in the car with him – NOT JOKING),less than five miles from his home after attending the FBR Phoenix Open. He’s had others but was able to keep them quiet until this story broke. Nice.

Also, I have to give a shout out to Whit. That comment about Clay Aiken (while he is still one of my favorite Idols) was awesome.

Good luck, Sarah. And let us know when you get a sympathetic response (muffling a laugh here) from US Airways. It would be a first.

]]> By: blueyes http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/comment-page-1/#comment-10271 blueyes Mon, 16 Jul 2007 16:30:19 +0000 http://sarahandthegoonsquad.com/2007/07/10/an-open-letter-to-us-airways/#comment-10271 Honestly I don't think airlines think about anything that goes on on those flights except getting the herd on and off without an incidence. Been on 2 flights with USAir not too long ago and each one had issues with food running out and other things. It's unreal! Honestly I don’t think airlines think about anything that goes on on those flights except getting the herd on and off without an incidence. Been on 2 flights with USAir not too long ago and each one had issues with food running out and other things. It’s unreal!

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